Course Overview
Alas alas, we can’t always get what we want despite our best efforts. Those times (pretty much always), leaders need to be able to facilitate a compromise position. This requires skill—to communicate clearly and fairly, and to be able to manage the tension which may arise. No fighting and eye-poking in this course to get that pony.
Course Objectives
At the end of the course, learners should be able to:
- Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives
- Apply communication and conflict resolution techniques to achieve desired negotiation outcomes
- Finalise negotiation and take necessary follow-up actions to close negotiation
- Monitor and evaluate negotiation outcomes against objectives in accordance with organizational procedures
Approach to Learning
The programme is conducted in an informal and interactive style peppered with discussions, real life illustrations, case studies and experimental exercises. The assessments are a combination of written work, case studies and group work. The average teacher-student ratio is 1:15. Modules in this programme are all on a part-time basis, as they are targeted at professionals who take these programmes as part of their on-going professional development.
Course Suitability
This programme is suitable for
Crisis management managers, department heads, high potentials being groomed for leadership positions, and those who wish to gain insights into crisis planning methodology.
Minimum Requirement
Learners will have to have at least ‘O’ level certification or equivalent to enrol in this programme.
- COURSE FEE AND FUNDING
| SELF SPONSORED | |||
| Singaporean 40 yrs and above | Singaporean under 40 yrs old | Permanent Residents 21 years old and above | |
| Course Fee | $780 | $780 | $780 |
| Funding | $546 | $390 | $390 |
| Nett Fees Payable | $234 | $390 | $390 |
| 9% GST of Course Fee + $16.35 (admin fee) | $86.55 | $86.55 | $86.55 |
| Total Nett Fees Payable | $320.55 | $476.55 | $476.55 |
| COMPANY SPONSORED | ||||
| SME | Non-SME | |||
| All Singaporeans and Permanent Residents | Singaporean 40 yrs and above | Singaporean under 40 yrs old | Permanent Residents 21 years old and above | |
| Course Fee | $780 | $780 | $780 | $780 |
| Funding | $546 | $546 | $390 | $390 |
| Nett Fees Payable | $234 | $234 | $390 | $390 |
| 9% GST of Course Fee + $16.35 (admin fee) | $86.55 | $86.55 | $86.55 | $86.55 |
| Total Nett Fees Payable | $320.55 | $320.55 | $476.55 | $476.55 |
FUNDING SUPPORT
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website (https://www.skillsfuture.gov.sg/initiatives/mid-career/credit) to choose from the courses available on the Training Exchange course directory.
COURSE DETAILS
- Duration: 2 days (16 Hours)
- Time: 830am to 530pm
- Mode of delivery: Synchronous e-learning
- Skill code: STP-BDV-4002-1.1
- Skill title: Business Negotiation